Terms of service

AIVA by RepairAds and RepairAds are products operated by Adpilot AI Limited, a company registered in Hong Kong.

By using RepairAds you agree to these terms. We provide a transparent microsite and managed Google Ads service for repair shops worldwide.

1. Service

RepairAds delivers a hosted microsite and manages Google Ads campaigns on your behalf. We do not guarantee specific click volumes or business outcomes.

2. Billing

Subscription, charged in advance. Monthly: Basic $299/mo, Premium $399/mo. Annual, paid up front: Basic $2,990/yr, Premium $3,990/yr. Prices are tax-exclusive unless checkout says otherwise. Applicable tax is calculated by the payment provider. Ad budget is billed separately at Google cost.

3. Money-back guarantee and cancellation

We provide a 30-day money-back guarantee on the RepairAds fee for the first 30 days of a paid billing period: on a monthly plan that is the full monthly fee ($299 or $399, excl. taxes); on an annual plan it is the full annual fee ($2,990 or $3,990, excl. taxes) when the request is made within those first 30 days. The guarantee applies only if we have delivered fewer than 500 ad impressions and fewer than 500 paid clicks during those 30 days. Once either cap is reached, the guarantee for that period is considered earned and no longer applies. After day 30 an annual term is not refunded pro rata; it runs to the end of the paid year unless we agree otherwise in writing. Ad budget paid to Google is not refundable.

You may cancel anytime from the dashboard; cancellation takes effect at the end of the current billing period, with no cancellation fee and no minimum term, and the service stays live until then. Where we fail to deliver the agreed service or bill you in error, we correct it case by case, including a refund of the affected fee where appropriate. Statutory consumer rights, where applicable, are unaffected. Full policy: Refund & cancellation policy.

Decision and payout deadlines. We acknowledge a refund or cancellation request in writing within 1 business day of receiving it at hello@repair-ads.com or through the dashboard. We issue a written decision, with the lead and click figures the decision is based on, within 5 business days of the request. An approved refund is sent to the original payment method within 10 business days of that decision; the time your bank or card issuer needs to post the credit is outside our control. If we need extra information from you, the 5-business-day clock pauses from our written request until your reply. If we miss the 5-business-day decision deadline, the refund request is treated as approved for the RepairAds fee of the period in question. Cancellations take effect on the date of the request for the next billing period and never require a decision period.

4. Chargebacks

If you initiate a chargeback or payment dispute instead of contacting us under section 3, we may suspend the service immediately, invoice you for ad budget already delivered by Google on your behalf, and charge an administrative handling fee of $50 per disputed transaction. Amounts owed after a reversed or unsuccessful chargeback remain payable.

5. Content, microsite and ad account ownership

You retain rights to your business content, trademarks, phone numbers, and copy provided to us. We retain all rights to the microsite framework, template, code, and campaign structures.

Microsites are published on domains and subdomains owned and controlled by ADPILOT AI LIMITED. You receive a non-exclusive, revocable licence to use the microsite for the duration of your subscription. On termination the microsite is taken offline; you acquire no ownership of, or transfer right to, the domain, subdomain, hosting, microsite code, or the advertising account used to serve your campaign.

Campaigns are operated inside advertising accounts that we own and administer. We may create, move, consolidate, or transfer campaigns between managed advertising accounts, sub-accounts, or manager accounts at our sole discretion, for operational, compliance, or performance reasons, without prior notice, provided the service you receive is materially unchanged.

6. Your warranties

You represent and warrant that: (a) all information you provide, including business name, address, service claims, certifications, pricing, and contact details, is true, accurate, and lawful; (b) you hold the rights to any trademarks, logos, images, and text you supply; (c) you are not a competitor of ADPILOT AI LIMITED and are not acquiring the service to study, replicate, resell, or reverse-engineer our microsites, campaign structures, keyword sets, or workflows; (d) you comply with applicable consumer, advertising, warranty, and data-protection law in the markets you advertise in. We may suspend or terminate the service without refund on breach of this section.

7. Advertising platform policies

Advertising platforms, including Google, may change, reinterpret, or enforce their advertising policies at any time and without notice, and may disapprove ads, suspend accounts, or restrict categories at their sole discretion. We provide best-effort compliance work and remediation, but we do not guarantee ad approval, uninterrupted serving, specific placements, click volumes, lead volumes, or business outcomes. Platform decisions are outside our control and are not a breach of these terms.

8. No territorial exclusivity

The service is non-exclusive. We do not grant exclusivity by city, region, postal code, or service category, and we may provide the service to other businesses, including your direct competitors, in the same area. Any exclusivity must be agreed separately in writing and signed by a director of ADPILOT AI LIMITED.

9. Limitation of liability

The service is provided as-is and as-available. To the maximum extent permitted by law, we are not liable for lost profits, lost revenue, lost or missed leads, loss of goodwill, business interruption, data loss, or any indirect, incidental, special, punitive, or consequential damages, whether or not foreseeable. Our total aggregate liability arising out of or in connection with the service, on any basis including contract, tort, and negligence, is capped at the RepairAds subscription fee actually paid by you for the one month immediately preceding the event giving rise to the claim, and expressly excludes ad budget paid to advertising platforms. Nothing in these terms excludes liability that cannot be excluded by law, including for fraud or death or personal injury caused by negligence, and mandatory consumer rights are unaffected.

10. Data protection

Our processing of personal data is described in the Privacy policy. Where we process personal data on your behalf, the Data Processing Agreement applies and is incorporated into these terms by reference.

11. Governing law & dispute resolution

These terms are governed by the laws of the Hong Kong Special Administrative Region. Any dispute arising out of or in connection with these terms shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force at the time of the notice of arbitration. Seat: Hong Kong. Language: English. Arbitrators: one. Consumers resident in the EU, UK, or another jurisdiction with mandatory local forum rules keep any non-waivable right to bring proceedings in their place of residence.

12. Changes

We may update these terms for legal, regulatory, or service reasons. Material changes are announced by email or in the dashboard at least 14 days before they take effect; continued use after that date constitutes acceptance.

13. Contact

Questions: hello@repair-ads.com. Legal entity: ADPILOT AI LIMITED, Hong Kong. Company details: Impressum.